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HELP CENTER

You Asked, We Answered

It’s important to us that our customers feel fully informed and confident when working with us. That’s why we’ve made a list of questions along with answers from our experienced team. Browse through the information below, and if you have a question that isn’t included here, feel free to reach out to us at anytime.

DOES SKYES DESIGNS ALLOW REFUNDS?

Yes, Skyes Designs allows refunds within 30 days of the purchase date. Although, these are the requirements:

  • Product must be in good shape

  • You MUST pay the shipping fee to return the item

WHAT MATERIALS DOES SKYES DESIGNS USE?

  • Sterling Silver

  • 14k gold filled material

  • 18k gold filled material

  • 24k gold filled material

HOW LONG WILL MY ORDER TAKE?

  • Ships in 3-5 days

  • You will receive your tracking number as your receipt

CAN I REQUEST DIFFERENT CHAIN LENGTHS?

Yes, depending on availability.

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